How to Archive a Case?

Archive cases you no longer need to manage actively, keeping your workspace organized. Here's how.

Step 1: Locate the Case

Go to the Cases section and find the case you wish to archive. Click the three-dot menu next to the case.

Step 2: Select Archive

From the dropdown, choose Archive. A confirmation dialog will appear.

Step 3: Confirm Archiving

Review the case details and click Archive to finalize. The case will be moved to the Archive section in your account settings which you can access anytime.

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